Intelligeni® uses a SaaS based core and a behind your ﬁrewall Edge architecture. Edges runs on VMs behind your ﬁrewall and close to the elements to be managed. Telemetry is gathered at the Edge and actions on target elements are executed by Intelligeni Bots from the Edge.
The Core has no access to your servers or applications.
Implementing Intelligeni® starts with spinning up an instance of the core. We then setup the Edges you need and register them with the core, tune your monitoring and integrate with Intelligeni Center or your ServiceNow environment.
Identify target services. Establish baselines by ticket analysis.
Design the service topologies. Establish discovery.
Integrate Data Sources, validate observability completion heatmap.
Validate Intelligeni® generated scenarios
Deploy remedial actions and Bots Setup triggering rules.
Ops teams use Intelligeni® as their single interface
Most implementation takes 4 - 6 weeks.
We offer a 3 month POC period during which our experts work with
your ops team to establish the value of Intelligeni.