implementation
Intelligeni® uses a SaaS based core and a behind your firewall Edge architecture. Edges runs on VMs behind your firewall and close to the elements to be managed. Telemetry is gathered at the Edge and actions on target elements are executed by Intelligeni Bots from the Edge.
The Core has no access to your servers or applications.
Implementing Intelligeni® starts with spinning up an instance of the core. We then setup the Edges you need and register them with the core, tune your monitoring and integrate with Intelligeni Center or your ServiceNow environment.
01 Plan
Identify target services. Establish baselines by ticket analysis.
02 Topology Design
Design the service topologies. Establish discovery.
03 Integrate Telemetry
Integrate Data Sources, validate observability completion heatmap.
04 Validate Scenarios
Validate Intelligeni® generated scenarios
05 Auto Remediate
Deploy remedial actions and Bots Setup triggering rules.
06 Augmented Ops
Ops teams use Intelligeni® as their single interface
Most implementation takes 4 - 6 weeks.
We offer a 3 month POC period during which our experts work with
your ops team to establish the value of Intelligeni.