Compared to legacy environments, digital infrastructure generates 10X the telemetry. Important signals are often lost in this ocean of data. Intelligeni® uses a variety of Machine Learning (ML) models, Graph-based algorithms, Natural Language Processing (NLP), and Generative AI to tame this complexity.
Over 200 bots diagnose and resolve issues and manage the configuration and provisioning as code across your digital infrastructure. The library also includes around 50 bots that execute on end-user devices, addressing performance and other issues. The bots are the first line of response in the Automated Ops model. They are integrated with Intelligeni® Observe and Intelligeni® Center, performing tasks such as patching, code-based configuration changes, diagnostic tests, process restarts, ticket assignments, and auto-closure. They also trigger deployment pipelines in environments that run infrastructure-as-code.
This module is the heart of the Intelligeni® platform. It is a fully managed ESM, pre-loaded with best-practice libraries and AI-powered agents to implement various ITSM workflows. Intelligenie® Center is also the system of record in the platform. It integrates with other tools and dual-bonding with ITSM systems. You can deploy Intelligeni® Center with Microland's hosted ServiceNow or SmartCenter platforms.
Intelligeni® Insights provides CXO-level single-pane-of-glass visibility into your IT estate and operational processes. It has 16 prebuilt dashboards and over 800 KPIs. The module integrates data sources, including ServiceNow, monitoring tools, SAP, and SCCM, giving you access to multi-dimensional analysis with deep drill-downs and valuable perspectives into risks and vulnerabilities, technical debt, performance, and reliability. The module delivers business value in less than two weeks.
Intelligeni® Change manages infrastructure, configuration, and policy as code across hybrid cloud, software-defined, and traditional network environments. The module applies GitOps principles to IaC, hybrid-cloud DevOps, and NetDevOps and is used in various hybrid-cloud and network-related operations.Intelligeni® Change leverages tools like Ansible, Terraform, Azure Automation and AWS Lambda. Intelligeni® Change applies transaction processing principles to any change, significantly reducing change-related instability and incidents, going beyond the traditional definitions of IaC.
Intelligeni® Govern performs compliance and cost management using a set of tested rules. In hybrid cloud environments, it ensures continuous cost management Intelligeni® Govern uses Microland’s Cloud Cost Management Framework aligned FinOps best practices that address all four dimensions of Architecture, Utilization, Process, and Usage optimization. and multi-standard compliance; in network environments, it audits deployed network configurations Intelligeni® Govern audits configurations against a variety of established standards as well as policies specific to an enterprise. and compares these with gold-standard configurations.
Intelligeni® Transform accelerates and streamlines the process of technology migration or transformation across hybrid cloud, network, and end-user computing, bringing speed and predictability to migrations. The module is designed to ensure project success, manage collaboration and communication, and automate migration-related tasks, including zero-touch provisioning, planning, multi-vendor collaboration, shipment tracking, creation and loading of golden configurations, and automated deployment, commissioning, and testing.