The Intelligeni® CloudOps platform enables the modernization and optimization of hybrid cloud operations, bringing several magnitudes of improvements in efficiency, availability, reliability, and agility. It is aligned with GitOps principles. It enables observability, financial optimization (FinOps), self-service, and auto-remediation to deliver consistent and standardized multi-hybrid cloud management. The IaC model embedded in Intelligeni® CloudOps provides policy as code, drift checks, and remediation. This makes sure infrastructure is always in the desired state while reducing manual errors and improving compliance. Intelligeni® CloudOps is also used in various tasks, such as provisioning and configuring resources, deploying and updating applications, and enforcing cost management/reduction, compliance, and security policies
Intelligeni® NetOps is tuned to enable highly automated transformation and management of large-scale digital networks, ensuring they are resilient, reliable, and performant. Intelligeni® NetOps accelerates network technology transformation and optimizes operations. Result: Better user experience.
Using Intelligeni® NetOps, you intelligently cover the complete lifecycle management of your digital network and include the capability to transform, operate, and visualize
Leveraging multiple modules, Intelligeni® NetOps optimizes network performance and reliability to enhance user experience. NetDevOps capability within Intelligeni® Change allows network configurations and policies to be managed as code. NetDevOps linked with Intelligeni® Center enables self-service requests to be automatically handled, and NetDevOps linked with Intelligeni® Bots and Intelligeni® Observe brings change under control and ensures compliance and traceability.
Intelligeni® NetOps also has powerful network audit and compliance management capability provided by the Intelligeni® Govern component. Govern uses LLMs to audit networks against a variety of industry standards. All modules of Intelligeni® NetOps provide close to real-time visibility across the network life-cycle to stakeholders through persona-based dashboards in Intelligeni® Insights for data-driven decision-making.
Intelligeni® is at its ideal best when used to manage the full stack of an enterprise's digital infrastructure—everything from applications to compute to data stores to network elements. Ideally, Intelligeni® is used to manage the experience from digital services, making sure they are performant and unfaltering. The Intelligeni® Knowledge Graph holds a detailed topology of the services and everything that plays a part in their operation. The Knowledge Graph learns behavioral patterns of the service and every component that is part of it, overlaying these patterns on the topological structure. Other components of the Intelligeni® stack use this intelligence to drive Automated Ops.
Intelligeni®, when used for the full stack, combines all elements of CloudOps and NetOps and additional elements into an integrated whole. Upstream integrations are through Intelligeni® Observe. Intelligeni® Center embeds an ITSM environment that can either be based on ServiceNow or Microland's SmartCenter. However, Intelligeni® also supports deep integration with customer ITSM environments. Diagnostic, remedial, or operational actions are managed and executed via Intelligeni® Bots and Intelligeni® Change.
|For Cloud||For Networks||For Full Stack|
|Intelligeni CloudOps||Intelligeni NetOps||Microland Intelligeni|
|Hybrid Cloud observability, diagnostics packs, pre-built integrations with Azure Monitor & App Insights, SolarWinds, AWS Cloud Watch, Cloud Native Apis, Prometheus||Network observability, diagnostics packs, pre-built integrations with SolarWinds, Kentick, Thousand Eyes, ZScalar||Full Stack Observability, diagnosis and orchestration across applications, hybrid-cloud and networks. Prebuilt APM integrations with DynaTrace, Azure App Insights, Elastic APM, Grafana stack|
|72+ Hybrid Cloud specific diagnostics and resolution Bots||60+ Multi-technology Network diagnostics and resolution Bots, DNS, firewall configuration management||Over 220 multi-technology Bots for resolution and diagnostic actions including for end-user computing and service request actions|
|ITSM+ Self-service provisioning, dynamic CMDB, deployment catalogs||ITSM+ with network provisioning automation||Enterprise Service Management with best-practice libraries and AI agents|
|Deep analytics focusing on tech-debt, hybrid cloud cost, health and compliance, change||Network analytics with performance, network health, change, user and network experience||Single pane of glass visibility into the entire IT estate and operational processes|
|Multi-cloud Infrastructure, configuration and policy as code. Catalog based provisioning. Change managed as transactions for containerised environments.||NetDevOps across multiple technologies for provisioning and configuration management||Infra, config and policy as code across Apps, Hybrid Cloud and Networks|
|Workloads migration evaluation and multi-cloud migration tools||Legacy to SD network transformation, planning and automation||Tech transform management for Networks, Hybrid Cloud and End User Computing|
|CCMF-aligned FinOps best practices used to deliver continuous financial optimization, cost reductions. Multi-standard governance and compliance and assurance.||Network audit and compliance checkers||Multi-standard Compliance management, governance and Finops control|